Privacy Policy

Effective Date: 2025-02-18

  1. Introduction

Welcome to QENSILK (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website QENSILK.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, payment information.
  • Non-Personal Information: Browser type, IP address, device information, browsing history, and other technical data.
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, products, services, and promotions.
  • Improve our website, products, and services.
  • Personalize your shopping experience.
  • Prevent fraud and ensure the security of our website.
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

  1. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information.
  • Opt-out of receiving marketing communications.
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

services@quensilk.com