Terms of Service

Effective Date: 2025-02-18

Terms of Service

  1. Introduction

Welcome to quensilk.com! These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

  1. Eligibility

You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this age requirement.

  1. Account Registration

To make a purchase, you may need to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  1. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.

  1. Pricing and Availability

Prices for our products are subject to change without notice. We make every effort to ensure accurate pricing and product information; however, we do not guarantee the accuracy, completeness, or reliability of any information on our website. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

  1. Shipping and Delivery

We offer various shipping options, and delivery times may vary based on your location and the shipping method selected. Please refer to our Shipping Policy for detailed information on shipping rates and delivery times.

  1. Returns and Refunds

If you are not satisfied with your purchase, you may return the item(s) in accordance with our Return Policy. Please review our Return Policy for detailed instructions on the return process and eligibility for refunds.

  1. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the property of quensilk.com or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

  1. User Conduct

You agree not to engage in any activity that may interfere with or disrupt the functioning of our website or violate any applicable laws. Prohibited activities include but are not limited to unauthorized access to our systems, spreading malware, and engaging in fraudulent or deceptive practices.

  1. Limitation of Liability

To the fullest extent permitted by law, quensilk.com and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of products from our store.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of laws principles.

  1. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after the changes are posted constitutes your acceptance of the revised Terms.

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

services@quensilk.com